rk f99's commitment to responsible gaming
The best way to enjoy betting and casino games is to play in a controlled and mindful way. rk f99 wants every member to understand their own limits and play within them — because gaming is for enjoyment, not stress.
Core principles of responsible gaming
rk f99 believes that healthy entertainment is only possible when a player is aware and in control.
Before taking part in any game on the rk f99 platform — slots, live casino, or sports betting — every member should remember that this is a form of entertainment, not a guaranteed source of income. Winning and losing are both a normal part of the experience. It is wise to decide in advance how much time and money you will spend in each session.
Our Terms and Conditions clearly state that members must be at least 21 years old to participate at rk f99. Age verification is not just a rule for us — it is our responsibility. We want to ensure that no underage person can use our platform.
If a member feels that gaming is having a negative impact on their life, they can get support at any time through our 24/7 live chat or by email. Our Privacy Policy also explains how your account and personal information are kept secure.
There is no strategy or "system" in gaming that guarantees a win every time — the outcome of every round is independent and random. Avoid the urge to place larger bets to recover lost money. Think of gaming as one small part of a balanced life — a limited form of entertainment alongside family, friends, and work.
For members aged 21 and above only
The minimum age to open an account and play at rk f99 is 21. If age cannot be verified, the account will be restricted.
Play for entertainment
Betting can never replace income. Set a budget before each session and do not go beyond it.
Take regular breaks
Playing for long stretches without a break reduces your ability to make good decisions. Take at least one break every hour.
Do not chase losses
Accept losses when they happen. Placing bigger bets to recover what you have lost only makes things worse.
Do not play under alcohol or stress
Making betting decisions when you are under mental stress or in an unsettled state is risky — avoid playing at such times.
Tools to stay in control
rk f99 provides members with several tools to manage their own gaming habits.
Set deposit limits
Set a limit on how much you deposit per day, week, or month. Changing the limit requires a 24-hour waiting period.
Session time limits
Set a time limit for how long you play in one session. Once the time is up, the session will end automatically.
Self-exclusion
Temporarily close your account for a set period — from 7 days up to 6 months, or permanently. You will not be able to log in during this time.
Option to turn off bonuses
If you feel that bonus offers are encouraging you to play more, you can disable bonus benefits on your account.
Transaction and activity history
View all your deposits, withdrawals, and bets — the easiest way to understand your own spending patterns.
Direct support
If you need help setting any limit or exclusion, speak with our team on 24/7 live chat.
Attempting to create a new account while a self-exclusion is active is a violation of our Terms and Conditions. After the exclusion period ends, you will need to contact the support team to reactivate your account — it does not reactivate automatically.
Warning signs of a problem
If you notice any of the following signs in yourself, seek help right away — this is not a weakness, it shows self-awareness.
Spending beyond your budget
You are using money set aside for essential needs — food, rent, or debt repayment — for betting.
Trying to chase losses
After a loss, you keep placing larger bets to recover it, and this cycle repeats itself.
Losing track of time
Once you start playing, hours pass without noticing — work, sleep, or spending time with family becomes difficult.
Hiding it from others
You are hiding your gaming habit or spending from family or friends — this is a clear sign of a problem.
Emotional distress
When you cannot play, you feel restless, angry, or down — and playing gives you temporary relief.
Betting with borrowed money
You are borrowing from friends, family, or financial institutions to keep betting.
Where to get help
If you recognise a problem, do not face it alone — reach out for help. Asking for help is the most courageous step you can take.
rk f99 live chat support
Our support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact us on live chat — for self-exclusion, setting limits, or closing your account.
Contact by email
You can also reach us by email outside of live chat. Write out the details and send them — our team will respond quickly and help you take the steps you need.
Family and close ones
Let a family member or trusted friend know — talk to them openly. The support of someone close to you is the greatest strength in overcoming a problem.
Professional counselling
Seek advice from a mental health professional or addiction specialist. Mental health clinics and counselling services are available in Bangladesh — support can also be obtained from local government hospitals.
Support groups
Support groups can play an effective role in dealing with addiction. Talking with others in the same situation and sharing experiences makes the path to recovery easier.
Information and educational resources
Our FAQ section has detailed answers to questions about responsible gaming — from self-exclusion to setting limits.
rk f99's commitment
rk f99 is not just a betting platform — we want every member to play in a healthy and controlled way. That is why we offer age verification, deposit limits, and self-exclusion, and we consistently provide awareness information. Your wellbeing is our priority.
How to set up self-exclusion
Self-exclusion is an important step — the process to activate it is straightforward and can be done at any time.
Self-exclusion is a facility through which a member can voluntarily restrict access to their rk f99 account for a set period. During this time, logging in, placing bets, or making deposits will not be possible.
To start self-exclusion, contact rk f99's 24/7 live chat or send a request to the support email. Our team will agree on a duration with you and complete the process.
No bonus or promotional emails will be sent during the exclusion period. Once the period ends, the account does not reactivate automatically — the member must notify the support team and complete a confirmation process.
If you choose permanent exclusion, it will not be possible to reactivate your account in the future. This decision is final — please speak with the support team before choosing it.
Steps for self-exclusion
Frequently asked questions
Answers to the most common questions about responsible gaming.