rk f99's Privacy Policy

1 What Information We Collect

rk f99 collects only the information from its members that is necessary to provide a safe and quality service. The following categories of information fall within the scope of our collection:

1.1 Registration and Identity Information

• Full name and date of birth
• Valid email address and mobile number
• Username and password chosen by the user (stored in encrypted form)
• National ID card or passport details (when verification is required)

1.2 Financial Information

• Deposit and withdrawal history
• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Bank transfer details (where applicable)

1.3 Usage and Technical Information

• IP address and device type
• Browser version and operating system
• Site access times and page visit logs
• Game play history and transaction records

1.4 Cookies and Similar Technologies

Cookies may be collected automatically when you access the rk f99 website. These cookies are used to keep your session active, remember your preferences, and evaluate site performance. You can manage cookies from your browser settings, though in some cases this may affect the functionality of the platform.

2 Purpose of Data Use

Collected information is used for the following legitimate purposes:

• To create accounts, verify identity, and manage the login process
• To process deposits, withdrawals, and bonuses
• To prevent fraud, money laundering, and unauthorized access
• To prevent persons under 21 years of age from opening an account
• To communicate with members — such as important updates, promotional messages (if consent is given), and support assistance
• To improve site performance and user experience
• To identify risky behaviour under the responsible gaming policy

We never sell your information to any third party or share it for marketing purposes without your consent.

3 Data Disclosure and Sharing

rk f99 may share your information with third parties in the following limited circumstances:

3.1 Service Providers

Organisations providing payment processing, identity verification, and technical infrastructure services may receive relevant information within the scope of their specific work. They are contractually bound to comply with rk f99's privacy standards.

3.2 Legal Obligations

Where required to comply with a court order, a lawful request from an investigating authority, or anti-money laundering regulations, rk f99 may provide information to the relevant authorities. Such disclosure is always based on legal obligation and limited to the minimum necessary scope.

3.3 Business Restructuring

In the event of a merger, acquisition, or transfer of business assets, member information may be transferred to the successor entity. Members will be given appropriate notice in such circumstances.

4 Data Security

rk f99 has put in place industry-standard technical and organisational measures to protect your personal and financial information:

• SSL Encryption: All data transmitted on the site is encrypted using SSL technology.
• Password Hashing: Stored passwords are never kept in plain text.
• Access Controls: Only authorised staff can access sensitive information.
• Regular Security Reviews: Regular audits are conducted to identify and address system vulnerabilities.
• Firewalls and Intrusion Detection: Layered protection is maintained against unauthorized access.

While we have taken the highest protective measures, it is not possible to guarantee complete security of information over the internet. Members therefore also have a responsibility to keep their login credentials private and secure.

5 Data Retention Period

rk f99 retains your personal information only for as long as it is needed for operational purposes or as required to meet legal obligations. Generally:

• Information for active accounts is retained for as long as the account remains open.
• Financial and identity-related information may be retained for a set period after account closure for legal reasons.
• Information related to fraud investigations is retained until the investigation is complete.

Once the retention period has ended or the information is no longer needed, rk f99 takes appropriate steps to securely delete or render it unreadable.

6 Your Rights

As a member of rk f99, you have the following rights regarding your own information:

6.1 Right to Access

You may request at any time to know what information rk f99 holds about you and for what purpose it is being used.

6.2 Right to Rectification

If any information stored in your account is incomplete or incorrect, you may request that it be corrected.

6.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, where legal obligations exist, we may be required to retain some information.

6.4 Right to Withdraw Marketing Consent

You may withdraw your consent to receive promotional emails or messages at any time. This will not affect the core functionality of your account.

To exercise these rights, send a request to the contact address provided below. rk f99 will respond to your request within a reasonable time.

7 Protection of Minors' Data

rk f99 strictly prohibits use of the platform by persons under 21 years of age. We do not knowingly collect personal information from any minor. A date-of-birth verification is in place at registration. If it comes to our attention or is reported that a minor's information has been collected, that account will be suspended immediately and the relevant information will be deleted.

For more details on responsible gaming, visit our Responsible Gaming page, where you will find full information including options for setting limits and self-exclusion.

8 International Data Transfers

Due to the nature of rk f99's services, some technical data may be transferred to servers in other countries for processing purposes. Wherever data is processed, rk f99 ensures that the same privacy standards are maintained. All third parties with whom data is shared are contractually bound to comply with applicable data protection regulations.

9 Links to Other Sites

When you need to visit the sites of rk f99's payment or game providers, those third-party sites are governed by their own privacy policies. rk f99 is not responsible for the data collection and use practices of those sites. Members are advised to read the privacy policy of any external site before providing information on it.

10 Policy Changes

rk f99 reserves the right to update this privacy policy as needed. Registered members will be notified by email or through the platform if any significant changes are made. The latest version of the policy will always be available on this page. Continued use of the platform after any changes means you are considered to have agreed to the updated policy.

Alongside this policy, you can find more details about rk f99's operations and values on our About Us page.